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| Descrierea postului |
In this context, for our Call Center Outsourcing Service, we are looking for customer oriented persons for call center and debt collection activities.
If you are an enthusiastic and dynamic person, communicative and flexible, ready to join a young team of professionals, please send us your application to peoplesolutions@icap.ro or you can apply directly, as mentioned bellow.
Main job responsibilities:
? Managing incoming and outgoing telephone calls;
? Negotiating payment conditions with debtors;
? Receiving, registering and handling requests and complaints;
? Ensuring that all cases are managed with accuracy according to the procedures;
? Perform any other new activities in accordance with department needs;
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| Cerinte |
? Previous experience in Call Center or Customer Service would be a plus;
? Excellent communication skills;
? Perseverance, self control, fast-learning abilities;
? Ability to work under pressure in order to meet the deadline;
? Hard working;
? Good PC skills;
? Good English knowledge;
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| Recompensari (bonusuri, beneficii) |
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